Return Policy and Size Chart
Ella Fashion - Return Policy
Ella Fashion wants you to be happy with your purchase.
Customers must e-mail us within 7 days at firstname.lastname@example.org or call us (248)236-8386 with the reason for the return or exchange and you will be issued a return authorization number. All merchandise must be received by Ella Fashion within 10 days after receiving the authorization number. All online purchases can also be exchanged or refunded at the store.
Customers are responsible for any return or exchange shipping charges, all items must be in original condition, unworn and unwashed with the store tags still attached. We regret we cannot offer cash refunds at this point, only store credit will be given.
We do not accept returns or exchanges on swimwear, jewelry, bags, belts, or hats.
Shoes may be pulled from boutique stock and, therefore may been tried on within the store. They should not be considered as worn. Shoes being retuned must be in their original bags and original condition.
Final sale items are not eligible for return or exchange.
We will more than happy to assist you.
We apologize for any inconvenience.
Clothing Size Guide
Thread tape measure under arms, across shoulder blades at back and around fullest part of the bust at front. Relax arms at sides while keeping tape parallel with floor. This is your bust measurement. If this measurement falls on the ½ inch, round up.
Bend to one side to find natural indentation in torso. This is your natural waist. Run tape around natural waistline, keeping tape parallel with floor and one finger between body and tape for a more comfortable fit.
Stand on a level surface with feet together. Measure around fullest part of hips and bottom (approximately 7"-9" below waistline), keeping tape parallel with floor.
Stand with heels apart and measure around fullest part of thigh (approximately 1" below crotch), keeping tape parallel with floor.
Place your favorite pants on a flat surface and measure inside pant leg seam from crotch to hem.
Front Rise Measurement
Place your favorite pants on a flat surface and measure from top of waistband to crotch, where leg seam starts.
Leg Opening Measurement
Place your favorite pants on a flat surface and measure width of the bottom hem of one leg. Double this measurement.